People with disabilities or with restricted mobility have legal rights to assistance when travelling, especially at the airports and flights. However, it is the responsibility of the traveler to inform the airlines well in advance (minimum 48 hours) prior to their travel, stating their requirements while they plan to fly.
Learn more about services rendered by the airlines for passengers with disabilities:
• Facility to summon assistance at designated arrival points like the entrance of the airport, aircraft and even at the car parks etc.
• Assistance during luggage check-in.
• Assistance while moving around at the airport.
• Free carriage that is provided for the necessary medical equipment.
• Assistance while getting on and off the aircraft.
• Special assistance for deaf, dumb and blind.
• Special assistance through the security checks. Though everybody has to go through the security but in special circumstances, airlines will make necessary provisions to make these as swift and comfortable as possible.
• Assistance during luggage check-in.
• Assistance while moving around at the airport.
• Free carriage that is provided for the necessary medical equipment.
• Assistance while getting on and off the aircraft.
• Special assistance for deaf, dumb and blind.
• Special assistance through the security checks. Though everybody has to go through the security but in special circumstances, airlines will make necessary provisions to make these as swift and comfortable as possible.
Apart from these there are many other services provided by the airlines. You can know about these while you make your airline reservations while planning your air travel.
Though most of the airlines offer special services, there are some duties that the traveler has to perform as well, to help the airlines render these services. Here are certain tips for the travelers which will help the airlines, whether premium or cheap flights, serve them better:
• Inform the airlines during flight reservations itself about all the requirements and needs. This will help them prepare well and make all arrangements in advance so that there are no issues that arise at the point right before the air travel.
• In case a person has restricted mobility, it is important that the airlines know whether a wheelchair would be required or whether the traveler will be using their own wheelchairs at the airport as well. Here, it is also important that the airlines are informed about whether the wheelchair is battery operated or would require assistance.
• The traveler also must inform,if they have personal assistance so that the airlines can arrange for all necessary gates passes well in time.
• Airlines these days offer personal assistance to those who require it but again, the traveler would have to inform them beforehand. This will help the airlines make necessary arrangements that will make the traveler feel comfortable.
• In case a person has restricted mobility, it is important that the airlines know whether a wheelchair would be required or whether the traveler will be using their own wheelchairs at the airport as well. Here, it is also important that the airlines are informed about whether the wheelchair is battery operated or would require assistance.
• The traveler also must inform,if they have personal assistance so that the airlines can arrange for all necessary gates passes well in time.
• Airlines these days offer personal assistance to those who require it but again, the traveler would have to inform them beforehand. This will help the airlines make necessary arrangements that will make the traveler feel comfortable.
Since airlines, whether cheap airlines or the premium ones, all belong to a service industry, therefore they go that extra mile to serve the customers well. Hence, it is also the responsibility of the travelers to inform their airlines about any necessity or arrangement that they would require at the airport or during the flight. This will help the airlines serve better and also result to a comfortable travel for the person travelling.
0 comments:
Post a Comment